Frequently Asked Questions

Click on each question to see the answer

The Reception is open daily from 8:00 a.m. to 8:00 p.m.
Outside these hours – for emergencies only – you can contact us at:
+39 329 6915815 / +39 349 1782547 / +39 349 4501995.

Check-in for rooms and apartments starts at 3:00 p.m.
Early arrivals are possible only upon request and subject to availability.

Check-out time is by 10:00 a.m.
A late check-out may be requested at Reception and, if available, might incur an additional charge depending on the time requested.

You may check out either the day before or on the day of departure.
However, especially during busy holiday weeks, we recommend completing check-out the afternoon before you leave, during Reception hours, to avoid any delays on your departure day.

Daily cleaning and final housekeeping are included in the rate for all our accommodations.

Additional services and extras can be paid for at the time of use or at the end of your stay.

You can book directly through this website by clicking the “BOOK” button at the top right corner, or by calling us at +39 075 393032.
For phone bookings, once availability and rate are confirmed, the reservation can be finalized by paying a 50% deposit, either via:

  1. a secure payment link generated by us and sent to you, or

  2. a bank transfer to our account IBAN IT17B0200838591000401272130, account holder: DOMUS VOLUMNIA S.A.S. DI MASSIMO E AURORA CERVINI E C.
    Please send us proof of payment once completed. (Bank transfer option available only for bookings made at least 7 days before check-in.)

Pets are not allowed.

Yes, children up to 2 years old stay free of charge if sharing the parents’ bed.
A baby cot is available on request at € 10 per day.

Rooms and apartments are designed for 2, 4, 6 or 8 guests.
Where space allows, an additional rollaway bed can be arranged.

Yes, complimentary Wi-Fi is available throughout the property, with 8 access points (one per floor and two in the garden).
The password can be found inside your accommodation.

We accept payments by Visa, Mastercard and American Express.

We offer tailor-made and exclusive services to fulfill every guest’s wish: flowers upon arrival, chocolates in the room, massage vouchers, or personalized surprises — these are just a few examples, and the only limit is your imagination.

Of course, special arrangements require a bit of time to prepare properly, so please call us in advance and we’ll be happy to discuss the details with you.

Want informations?
Send now your request
info@domusvolumnia.it