Frequently Asked Questions

Click on the questions for the answers

The Reception is open from 8 to 20. During closing time - only for emergencies - the following numbers are active: +39075393032 / +393296915815.

Rooms and apartments are available from 2 pm. Early entry - which must be requested by the customer in order to check availability - has a cost of € 20 and can is possible from 9 am.

rooms and apartments must be left by 10 am, late check-out can be requested at the reception and may involve an additional cost.

The day before or the day of departure. In any case, it is recommended, particularly for the holiday weeks, to check-out in the afternoon before departure during the reception opening hours, in order to avoid any delays before traveling.

Rooms are rearranged daily. Regarding weekly stays in apartments: a rearrangement with cleaning of the bathroom and change of towels mid-week, usually on Tuesdays, is included in the price. Extra cleaning must be requested and may incur an additional cost.

Additional and extra services can be paid for at the time of consumption or at the end of the stay.

Directly from this site by clicking on the "BOOK" button at the top right, or by calling us at +39075393032. For bookings of holiday weeks, once availability has been ascertained and the rate agreed, the booking can be completed by paying a sum equivalent to 30% of the price through two ways: 1) bank transfer to our IBAN: IT 88 Y 02008 03050 000401272130 c / o UNICREDIT BANCA, of which you can send us the accounting copy, 2) with pre-authorization (this is not a withdrawal) from your Visa or Mastercard of which you will indicate the N ° of 16 digits and expiry date, which you will see on the front of the card, and the three-digit control code you see on the back of the card.

Pets are not allowed

No, up to 2 years the overnight stay is FREE if the children sleep in their parents' bed. Alternatively, a cot is available, to be requested when booking, at a cost of € 10 per day.

Rooms and apartments are prepared for 2/4/6/8 people, all apartments are equipped with a double sofa bed. In addition to the available beds - if the size of the accommodation booked allows it - it is possible to arrange an emergency bed at a cost of € 20 per night.

Yes, we offer FREE Wi-Fi connection through 8 access points (one on each floor and 
two in the garden) that can be activated with the password that will be provided to you upon arrival by the Reception and which you can also find indicated in the accommodation booked.

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